Furniture Care Guide

1. Purpose and Scope

• This guide is provided to assist customers with everyday use and basic care of furniture under normal household conditions.

• The guidance applies broadly to common furniture products and typical home environments.

• The information shared here does not replace professional advice and does not constitute a promise of durability, lifespan, or performance beyond what is provided by law.

2. Everyday Use

• Use furniture for its intended household purpose and in a manner consistent with normal use.

• Avoid excessive weight, impact, or force beyond typical daily use.

• Where applicable, follow basic assembly and placement instructions to help maintain stability.

3. Basic Cleaning and Maintenance

• Clean surfaces regularly using a soft, dry, or lightly damp cloth.

• For routine cleaning, mild and non-abrasive cleaning solutions may be used where appropriate.

• Avoid harsh chemicals, abrasive materials, or excessive moisture, as these may affect surface finishes or materials.

4. Environmental Considerations

• Prolonged exposure to direct sunlight may cause fading or changes in surface appearance over time.

• Extreme temperature changes or high humidity levels may affect certain materials.

• Where possible, place furniture in a well-ventilated area with stable indoor conditions.

These factors may influence appearance or condition gradually and are common considerations for household furniture.

5. Improper Use and Condition Impact

• Use outside normal household conditions, incorrect cleaning methods, or intentional damage may affect the condition of furniture.

• Such circumstances may influence product appearance or function over time.

• This information is provided to promote awareness and does not remove or limit any rights available under applicable consumer laws.

6. Relationship to After-Sales Support and Consumer Rights

• This guide does not affect any rights provided under Australian Consumer Law.

• Return, refund, and after-sales arrangements are handled in accordance with applicable policies and legal requirements.

• If a product issue arises, customers are encouraged to review relevant after-sales information or contact customer support for assistance.

7. Support and Enquiries

For questions related to furniture use, care guidance, or product concerns, customers may contact us during business hours.

Business Hours: Monday to Friday, 09:00–17:00
Email: payments@loftgetio.com
Phone: +81 (704) 131 12 92
Address: W1227, 1-4 NISHIHIRANUMA-CHO, NISHI-KU, YOKOHAMA, KANAGAWA 220-0024, JAPAN